Order These
One place to see every part that needs ordering, across every open ticket.
Overview
When a repair needs a part you don't have, add it to the ticket's Need to Order card. Every item added there - across all tickets - also appears on the Order These page, so placing your parts orders is one review instead of a hunt through open tickets.
Need to Order (on the ticket)
- Add items with a description and an optional link - product page URLs become clickable, so reordering is one click.
- Status dropdown per item (e.g., Need to Order, Ordered, Received) - changing it on the ticket updates the Order These page and vice versa.
- ETA date - record the expected arrival (MM/DD/YY) so anyone viewing the ticket knows when the part lands.
- Items save automatically as you edit.
The Order These Page
Open Order These from the sidebar to see every item from every ticket in one list, with its ticket, customer, status, link, and ETA. Work through the list when placing orders, flip items to Ordered as you go, and set ETAs - everything syncs back to the source tickets in both directions.
Tip: The attention badge on the sidebar item helps you spot when new items are waiting, so parts don't sit unordered over a busy weekend.
FAQ
Do items disappear when received?
No - set the status to Received and the item stays with the ticket for reference. The Order These page focuses your attention on what still needs action.