Admin Settings
The Admin Settings hub is your central location for configuring all aspects of your RAD Repairs system. From branding and user management to integrations and security, everything is managed here.
The Admin Settings dashboard provides quick access to all configuration areas
Overview
The Admin Settings area is reserved for users with administrator privileges. Here you can configure every aspect of your repair shop software, including:
- Visual Customization - Set your brand colors, logo, and theme preferences
- Team Management - Create and manage user accounts with role-based permissions
- Workflow Configuration - Customize ticket statuses, issue types, and worksheets
- Communication Settings - Configure email templates and notification preferences
- Financial Settings - Set up payment processing and tax configurations
- Integrations - Connect with third-party services like Syncro MSP and Stripe
- Security - Configure password policies and two-factor authentication
Admin Access Required: The Admin Settings area is only accessible to users with administrator privileges. If you need access to these settings, contact your system administrator to have your account upgraded.
Admin Sections
Click on any section below to view detailed documentation for that configuration area.
Theme Settings
Customize your brand colors, logo, and visual appearance across the application.
User Management
Manage team accounts, assign roles, and control user permissions.
Ticket Management
Configure ticket statuses, issue types, and repair worksheets.
Customer Management
Set up customer settings, required fields, and default values.
Email Templates
Customize automated email notifications and templates.
Referral Credits
Configure referral rewards to incentivize customer referrals.
Custom Fields
Add custom data fields to tickets, customers, and assets.
Maintenance Plans
Create RMM maintenance plan templates for managed services.
Payment Settings
Configure Stripe integration for online payment processing.
Tax Settings
Set up tax rates and configure tax calculation rules.
Locations
Manage shop locations, addresses, and contact information.
AutoPrinter
Configure automatic document printing for receipts and labels.
System Settings
General system configuration and application preferences.
Security Settings
Configure password policies, 2FA, and session management.
Integrations
Sync customers, tickets, and invoices with Syncro MSP and other services.
Getting Started with Admin Settings
If you are setting up RAD Repairs for the first time, we recommend configuring these areas in order:
Theme Settings
Upload your logo and set your brand colors to give the application your shop's identity.
Locations
Add your shop location(s) with addresses and contact information that will appear on documents.
User Management
Create accounts for your technicians and staff with appropriate role-based permissions.
Ticket Management
Customize ticket statuses and issue types to match your repair workflow.
Payment & Tax Settings
Configure Stripe for online payments and set up your tax rates for accurate invoicing.
Related Pages
Need Help with Configuration?
If you need assistance setting up your admin settings or have questions about specific options, our support team is here to help.
Contact Support