Tax Settings
Configure tax rates, tax calculation rules, and exemptions to ensure accurate tax collection on your invoices and estimates. RAD Repairs supports flexible tax configurations for various jurisdictions and business requirements.
The Tax Settings page allows you to configure tax rates and calculation rules
Overview
The Tax Settings page in Admin Settings allows you to configure how taxes are calculated and applied throughout RAD Repairs. Proper tax configuration ensures compliance with local tax laws and accurate financial reporting.
Multiple Tax Rates
Create and manage multiple tax rates for different products, services, or jurisdictions.
Automatic Calculation
Taxes are automatically calculated on invoices and estimates based on your configuration.
Customer Exemptions
Mark customers as tax-exempt for nonprofit organizations and government agencies.
Tax Reporting
Generate detailed tax reports for filing and reconciliation purposes.
Tax Compliance Note: Tax laws vary by location and can change frequently. Consult with a tax professional or accountant to ensure your tax settings comply with local regulations. RAD Repairs provides the tools, but you are responsible for setting the correct rates.
Adding Tax Rates
Create new tax rates to apply to your products and services. You can have multiple tax rates for different purposes or jurisdictions.
Navigate to Tax Settings
Go to Admin Settings and click on Tax Settings in the admin panel.
Click Add Tax Rate
Click the + Add Tax Rate button to open the tax rate creation form.
Enter Tax Details
Fill in the required information:
- Tax Name - A descriptive name (e.g., "State Sales Tax", "County Tax")
- Tax Rate (%) - The percentage rate (e.g., 7.5 for 7.5%)
- Description - Optional notes about this tax rate
Save the Tax Rate
Click Save to create the tax rate. It will now be available for use on invoices and estimates.
Tax Rate Names and Percentages
Choose clear, descriptive names for your tax rates to easily identify them when creating invoices. The percentage you enter will be applied to the taxable amount.
| Example Name | Rate | Use Case |
|---|---|---|
| Sales Tax | 7.00% | General state/local sales tax |
| State Tax | 6.25% | State-level sales tax |
| County Tax | 1.50% | Additional county sales tax |
| City Tax | 0.75% | City or municipality tax |
| VAT | 20.00% | Value Added Tax (UK, EU) |
| GST | 10.00% | Goods and Services Tax (AU, CA, NZ) |
| HST | 13.00% | Harmonized Sales Tax (Canada) |
Precision Matters: Enter tax rates with up to two decimal places for accuracy. For example, if your combined tax rate is 8.375%, enter exactly 8.375 to ensure proper calculation on invoices.
Default Tax Rate
Set a default tax rate that will be automatically applied to new invoices and estimates. This saves time by pre-selecting your most commonly used tax rate.
Setting the Default Tax Rate
- In Tax Settings, locate the tax rate you want to set as default
- Click the Set as Default button or toggle next to that rate
- The default rate will be indicated with a checkmark or "Default" badge
- New invoices will automatically use this rate unless changed
When No Default is Set
If no default tax rate is configured:
- New invoices and estimates will start with no tax applied
- You must manually select a tax rate from the dropdown
- This is useful if you frequently invoice tax-exempt customers
Quick Tip: Even with a default tax rate set, you can always change or remove the tax on individual invoices. The default simply provides a convenient starting point.
Per-Item Tax Settings
Configure tax behavior at the individual product and service level for more granular control over tax calculation.
Product and Service Tax Configuration
Each product and service in your catalog can have its own tax settings:
| Setting | Description | Example Use Case |
|---|---|---|
| Taxable | Item is subject to tax (default for most items) | Computer parts, accessories, standard repairs |
| Non-Taxable | Item is never taxed regardless of invoice settings | Gift cards, insurance deductibles |
| Override Rate | Use a specific tax rate instead of the default | Items subject to special tax categories |
Configuring Item Tax Settings
- Go to Products & Services from the main menu
- Edit the product or service you want to configure
- In the Tax Settings section, select the appropriate option
- Save the changes
Invoice-Level Override
When creating an invoice, you can override the tax setting for individual line items:
- Click the tax toggle next to any line item
- Toggle off to make that specific item non-taxable
- This override applies only to the current invoice
Tax-Exempt Customers
Mark customers as tax-exempt when they qualify for tax exemption, such as nonprofit organizations, government agencies, or resellers.
Setting Up Tax-Exempt Customers
Open Customer Profile
Navigate to the customer's profile page from the Customers list.
Edit Customer Details
Click Edit to modify the customer information.
Enable Tax Exemption
In the billing section, toggle Tax Exempt to On.
Add Exemption Details
Enter the tax exemption certificate number or ID for your records.
Save Changes
Click Save. All future invoices for this customer will be created without tax.
Tax Exemption Indicators
- Tax-exempt customers are marked with a badge in the customer list
- When creating an invoice, a notice appears indicating the customer is tax-exempt
- The invoice will show "$0.00" for tax with a note "Tax Exempt Customer"
Documentation Requirement: Always keep copies of tax exemption certificates on file. Many jurisdictions require you to prove exemption status during audits. You can upload exemption certificates to the customer's profile in the Documents section.
Tax Reporting
Generate comprehensive tax reports to track collected taxes and prepare for tax filing.
Available Tax Reports
| Report | Description | Useful For |
|---|---|---|
| Tax Summary | Total taxes collected by rate for a date range | Quarterly/annual tax filing |
| Tax Detail | Line-by-line breakdown of all taxable transactions | Audit preparation, reconciliation |
| Tax by Customer | Taxes collected grouped by customer | Customer billing verification |
| Exempt Sales | All sales to tax-exempt customers | Exemption documentation, audits |
Generating Tax Reports
- Navigate to Reports from the main menu
- Select Tax Reports from the report categories
- Choose the report type you need
- Set the date range (start and end dates)
- Optionally filter by tax rate or location
- Click Generate Report
- Export to PDF or CSV for record-keeping
Best Practice: Generate and save tax reports at the end of each month or quarter. This creates a clear audit trail and makes tax filing much easier when the time comes.
Multi-Jurisdiction Taxes
If your business operates in multiple locations or serves customers in different tax jurisdictions, RAD Repairs supports complex multi-tax scenarios.
Compound Taxes
Some jurisdictions require multiple taxes to be applied (e.g., state + county + city). Configure these as separate tax rates and apply them together:
- Create a separate tax rate for each jurisdiction (State, County, City)
- When creating invoices, select all applicable tax rates
- Each tax is calculated on the subtotal and shown separately
- The total reflects all taxes combined
Location-Based Taxes
If you have multiple shop locations with different tax rates:
- Create tax rates specific to each location (e.g., "Downtown Location Tax", "Mall Location Tax")
- Assign default tax rates per location in Admin Settings > Locations
- Invoices created at each location will use that location's default rate
Customer Location-Based Taxes
For businesses that charge tax based on customer location rather than shop location:
- Create tax rates for each jurisdiction you serve
- When creating an invoice, select the appropriate tax rate based on the customer's address
- Consider adding notes on the customer profile about their applicable tax rate
Nexus Considerations: If you ship products to customers in other states or countries, you may have tax obligations (nexus) in those locations. Consult with a tax professional about your multi-state or international tax responsibilities.
Frequently Asked Questions
Need Help with Tax Configuration?
If you need assistance setting up tax rates or have questions about tax compliance, our support team is here to help. For specific tax law questions, we recommend consulting with a qualified tax professional.
Contact Support