Documentation Categories

Manage knowledge base categories to organize your internal documentation, SOPs, and technical guides for easy access by your team.

Overview

The Documentation Categories settings page allows you to create and manage categories for your internal knowledge base. Key features include:

• Category Hierarchy - Create parent and child categories for organized documentation
• Category Icons - Assign icons to categories for visual identification
• Sort Order - Control the display order of categories
• Access Control - Set visibility permissions for different user roles
• Article Counts - View how many articles exist in each category

Coming Soon

Detailed documentation for Documentation Categories is currently being developed. This will include:

• Creating and editing documentation categories
• Setting up category hierarchy
• Configuring category access permissions
• Best practices for organizing documentation
• Linking articles to categories